We are dedicated to delivering your orders as quickly and efficiently as possible. Please review our shipping terms below to understand how your order is handled.
1. Total Delivery Time Total Delivery Time = Order Processing Time + Shipping Time.
Estimated Total Delivery Time: 12 - 16 Business Days.
2. Order Processing Time
Processing Time: 3 - 5 Business Days.
All orders are subjected to a processing period before shipment. This includes rigorous quality control checks (material, stitching, zippers, etc.) and careful packaging.
Note: During peak seasons or for high-demand items, processing may take up to 7-10 business days. We will notify you via email if any significant delay occurs.
3. Shipping Time (Transit Time) Once your order has been processed and dispatched, the estimated shipping time is:
Standard Shipping: 9 - 11 Business Days.
Shipping times are estimates and commence from the date of shipping, rather than the date of order.
4. Shipping Confirmation & Tracking
A tracking link will be sent to your registered email address as soon as your order is dispatched.
You can monitor your shipment through our "Track Order" page or the carrier’s website.
5. Taxes and Duties
We cover all customs taxes and duties for your purchases.
In the rare event that you are charged by local customs, please pay the fee first and email us the invoice at info@shopthecicboutique.com. We will issue a full refund for the tax amount.
6. Order Cancellation
You may cancel your order within 24 hours of purchase.
If more than 24 hours have passed or the product has already been prepared for delivery, the order cannot be canceled.
7. Delays & Service Guarantees While we strive to meet the estimated delivery timelines, we are not responsible for delays caused by factors beyond our control, such as customs clearance procedures, extreme weather, or carrier strikes. However, we will do our best to assist you in tracking and receiving your parcel.
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